Richard Butler | Exclusive Report by Vanuatu Business Review | July 5th, 2022
“In 2018 Wanfuteng Bank began operations with a simple goal in mind: become Vanuatu’s most loved bank by offering a fair deal and excellent customer service” said Catherine Le Bourgeois, Wanfuteng Bank’s CEO.
“Since then, we have achieved double digit customer growth Year-On-Year, opened and expanded our operations in Santo, invested in technological development for our customers, and contributed considerably towards Vanuatu’s local community,” concluded Ms. Le Bourgeois.
Wanfuteng Bank gets involved in community initiatives such as the donation of patients benches to the hospital, secondary school scholarships and inter-island golf competition. The COVID-19 pandemic has been hard on everyone; but that has not been the excuse to keep making a difference.
It also continued to invest in new services and products to improve its overall offerings, introducing online loan pre-applications, foreign currency accounts, and improved lending rates for its customers – and the long-awaited cross border international transfers to over 200 countries and over 130 currencies.
“Each year we try and set the bar higher and higher. It’s great to look back and see what we have achieved so far,” said Wilmaraia Vocor, Wanfuteng Bank’s General Manager.
“While COVID has cancelled our anniversary celebrations, we can’t help but express our gratitude to our committed employees and especially customers for their incredible support and trust In us over these last four years,” Ms. Vocor said.